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Positioning · 6 min read

Naming a category that doesn't exist yet.

Naming-by-committee is how good categories quietly die. Here is a four-step alternative that actually ships.

Naming a category is the most expensive decision most security companies make by accident. The name ends up on the website, in the analyst briefing, in every rep's first sentence — and it was usually chosen in a forty-five-minute meeting where the loudest opinion won.

There is a better way, and it runs as a sequence rather than a branding offsite.

Step one: start with the enemy.

Categories form around tension. Before you settle on what you are, get specific about the status quo your buyer is quietly frustrated with. "Resilience you can rehearse" works as a phrase because everyone recognizes the frustration of resilience you document once and forget. If you can't name that frustration in a single sentence, you have a feature in search of a label rather than a category.

Step two: borrow credibility, signal change.

A net-new word forces buyers into unpaid translation work and leaves analysts with nowhere to file you. The strongest category names take a term people already understand and add one word that signals what's different. The familiar term gives the buyer a shelf to put you on; the new word explains why this belongs in a place of its own. You're after recognition and novelty in the same breath.

Step three: pressure-test against the buying committee.

The name has to survive three rooms it wasn't created in: the practitioner who will champion it, the executive who will fund it, and the analyst who will bucket it. Buyers adopt the names that make them sound sharp in front of their boss, so test the name against that instinct rather than against what flatters your technology.

Step four: ship it everywhere, at once.

A category name leaks value when it's applied unevenly — bold on the homepage, hedged in the deck, missing from discovery. The name becomes real the moment product, sales, and analyst relations all say the same three sentences without coordinating. That takes an operating discipline sustained over months, long after the launch is forgotten.

The name has to survive three rooms it was never created in — the practitioner's, the executive's, and the analyst's.

Most categories fail for a single reason: nobody committed to the name long enough for the market to learn it. Pick the enemy, borrow the shelf, test against the committee, and then repeat the words until they're boring to you — which is roughly when the market starts to hear them.

Paula Fontana
Written byPaula Fontana
Founder & CEO, eudai

Paula has spent two decades leading marketing for security, risk, and resilience companies — three times as CMO — taking technical platforms through category creation, repositioning, and growth. She advises founders and sits on boards in the space, is Gartner-published on go-to-market, and has been featured in The Wall Street Journal.

  • 3× CMO
  • Board director
  • Gartner-published
  • WSJ-featured
  • Elite 18 CMO
  • Fearless 50

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